Phone Answering Services

If your business is subscribed to our Virtual Office package, there are set limits per day depending on your business requirements. If you are unsure as to how many calls you will receive per day, we can start you on the base package and monitor your activity for the first month.

0-20 Calls per day $99 per month (inc. GST)
20-50 Calls per day $150 per month (inc. GST)
50+ Calls per day $199 per month (inc. GST)

When a call is answered by us then forwarded to another number you are charged for the cost of the forwarded call. (At standard Telstra Business Charges)

Fascimile Costs

Incoming Faxes

Forwarded to Email

All faxes received are forwarded via email to your nominated email address as part of your monthly package charge. Your incoming faxes can be printed and placed in mail sling for your collection (printing costs apply).

Outgoing Faxes (+GST)

Price includes printing, admin charge and phone call.

Local Areas – Brisbane City $1.50 first page 50c other pages
S.E. QLD – 0741, 0754, 0755, 0746 $2.00 first page 50c other pages
Remainder of QLD, NSW (02), N.T & A.C.T. $2.50 first page $1.00 other pages
VIC (03), W.A., S.A., TAS $3.00 first page $1.50 other pages
Overseas Numbers $5.50 first page $2.50 other pages

Confirmation Services

Please amend to the below:

We realise how important it is to know your fax gets where it is going. Upon request we can send you a confirmation email once your fax has been sent successfully, or let you know if something is going wrong as soon as possible. When a fax is received by us and forwarded to another fax machine you are only charged for the outgoing fax.

Express Post

What is Express Post?

Express Post is an economical next business day delivery service for letters, documents and parcels. The service is provided by Australia Post. Next business day delivery is guaranteed* to all street addresses and post office boxes within the Express Post Next Business Day Network, if posted on a business day Monday to Friday in accordance with conditions set out on Express Post items.

Postal Fees

C5 (A5) Envelopes Documents Only $6.60 (ex.GST)
B4 (A4) Envelopes Documents Only $8.00 (ex.GST)
500 gm Satchels $11.20 (ex.GST)
3 kg Satchels $15.60 (ex.GST)

*The Guarantee

Express post service is subjected to the Express Post Guarantee, which can be found on the Australia Post website.